Medicalize is a leading translation and localization services provider in the Middle East and Africa, where decades of hands-on experience is consolidated with an academic medical degree, technical skills, and linguistic knowledge. We aim at accurately delivering the medical services and products in the appealing look and feel to the targeted market or audience, helping our clients’ market expansion and profitability increase.
We are working in line with Quality Management System (ISO 9001:2008) and EN 15038, which guarantees the highest level of quality. We also apply a rigorous Quality Control System early from recruitment prerequisite qualifications, through testing and assessment, to final selection and assignment. Our stringent production cycle (TEP) involving a series of quality checks (manual and automated) guarantees the optimum quality of service for your highly sensitive content within budget.
The professional project management team at Medicalize are working around the clock to respond timely, showing flexibility to your time zone, taking quick actions as they have the technical and linguistic experience that qualify them to respond timely and effectively in urgent cases. Our success stories, in terms of high turnaround, technical issues resolving, and high rating LQA quality scores, make our client certain that Medicalize is capable of handling all their qualitative and quantitative project scales, making us the go-to-source when quality matters and challenges arise.
Why doing business with Medicalize?
All of our translations are carried out by native speakers of the target language to ensure translation quality. We apply a rigorous production cycle adopting a series of quality checks that guarantee the optimum quality of service for your projects. This made us the go-to source of premium services for quality-seeker, accuracy-concerned customers, read more about our Quality Policy.
Medicalize provides affordable services that suit most budgets, if not all. Our rates stand head and shoulders above competition, making us the perfect partner to work with in today’s tough economy, while maintaining highest parameters of quality measures. To be informed about our prices and get a free quote, please refer to Get Quote page.
17 years of hands on expertise on diversified and different scale medical projects. The company prides itself with expert calibers who are veterans in the medical content translation and localization. As per last year statistics and data analysis, the company has produced approximately 9,500,000 weighted words that has been translated, edited, proofread, typeset, tested, dubbed, LQAed, and LSOed. Our team is resourceful in the medical field, well-informed about terminology and style used in industry. They are linguistically and technically equipped with up to date tools and techniques to best render your content in a professional form and content, introducing your brand in a prestigious look, appealing feel, and therefore increasing your market share, revenues, and establishing a solid culture for your product or service in the targeted market.
Project Management Professionals
Medicalize uses efficient and professional project managers who follow the latest international trends in project management. They also act as a contact link between the client and production departments, ensuring your most minute remarks are conveyed to and implemented by the project execution teams throughout the company. They well understand the customer needs through clear and detailed communication, orchestrating them in harmony and integrity into a final master piece that exceeds the customer’s expectations in terms of timeliness, quality, and cost effectiveness. They have the know-how knowledge to best select and assign resources needed to accurately achieve customer’s requirements. They are highly responsive to customer’s communications, flexible to different time zones, willing to provide advice and solution to customers’ concerns and issues, even if out of Medicalize scope. PJMs have good analytical skills to plan for the project, anticipate potential issues that may arise in the course of production, taking all preventive actions necessary to deem a successful product. Our project managers work with passion to meet client’s quality requirements, adapting to different project scales, achieving highest level of customer satisfaction within customer’s budget.
On Time Delivery
Medicalize is committed to respect delivery dates set by the customer and confirmed by us. As per last year performance indicators, the company has delivered 98.2% of all projects handled on or earlier than delivery date, which has accredited us with professionalism and reliability, making us the first source-to-go when need arises, and punctuality is sought.
Customer satisfaction is our first priority, so we constantly strive to improve our services by listening carefully to our customers feedback and comments and passionately interpret them into actions and success.
We are capable of handling all projects with different qualitative and quantitative scales, having the knowledge and expertise of how to handle large projects efficiently within tight and stone timeframes, maintaining the international standard level of quality.
Sample Success stories
Our success stories tell that we have been able to help our medical devices leading producer customer in such scenario where they accidently dropped a batch and they are forced to bring delivery date forward for some reason. We have set up emergency teams with quality control measures to handle more than 25,000 words/day TEP, which has been appreciated by our customer and saved their image and profitability. In another success story, the customer has planned to process content for online publishing, allocating 75 hours of manual editing and testing, whereas Medicalize team utilized technology and localization tools to automate the job, publishing the content with 3 hours, and spared just 15 hours for layout/linguistic/functional testing.
Ethics and Confidentiality
Medicalize has shown deep respect to customer’s confidentiality, adhering to NDAs agreed upon and signed by the company at all levels of production and processing, paying due diligence when exchanging such information for production purposes only. All company members and third parties have signed NDA, whereby they are subject to same level of accountability and responsibility.
24/7 Customer Support
Based in Egypt, a central location between Asia, Africa and Europe with a time-zone advantage, Medicalize can provide a round-the-clock support for our valuable customers. We have professional Customer Support agents to address any issues you may face and answer any work-related queries.
With us, you can enjoy peace of mind knowing that all production phases are entrusted to ONE professional agency, ensuring coordination and cooperation among different departments to give you a seamless final product.